Switching Dentists? How to Make the Move to Waterford Dental Team

Switching dentists is easier than most people expect. Call or book online, fill out your forms ahead of time, and bring your insurance card. We'll take it from there. At your first visit, we'll get to know you, look at your teeth and gums, and explain everything in plain language before anything else happens.

People switch for all kinds of reasons. Here's how it works, whatever yours is.

Why do people switch dentists?

The most common reasons we hear:

• A move. You're new to Waterford, Clarkston, White Lake or somewhere else in Oakland County and need a dentist close to home.

• New insurance. Your employer changed plans, and your old dentist isn't in network.

• Your dentist retired or the practice changed. And it no longer feels like the right fit.

• You want more time and attention. You'd like a dentist who explains what's going on instead of rushing in and out.

All of those are good reasons. You don't owe your old practice an explanation.

Do I need to get my records from my old dentist?

It helps, but it isn't required. If you have recent X-rays, ask your old practice to send them over and let us know when you schedule. We may be able to use them, which can save you from repeating them.

What should I bring to my first visit?

• Your dental insurance card, if you have one

• A photo ID

• A list of any medications you take

• Your completed new patient forms (you can fill them out online through our schedule page, or arrive a few minutes early)

What happens at the first appointment?

We start by listening. Tell us what you liked and didn't like about your past dental care, and anything that's been bothering you. Then your dentist takes X-rays as needed, examines your teeth and gums, and checks for any signs of concern.

The most important part comes next: we walk you through what we found and what, if anything, needs attention. Our dentists make the clinical decisions here, and they'll explain the reasoning and your options so you can decide what's right for you. No surprises.

Will my insurance work here?

We accept most major dental plans, including Delta Dental, Cigna, Guardian, MetLife and Careington. We do not accept Medicaid. Our team is happy to help you understand your coverage. If you don't have insurance, ask about our in-house options and financing.

Can my whole family switch at once?

Yes. We see patients of all ages, from kids coming in for their first cleaning to adults looking for a long-term dental home. Scheduling family members together can make it one trip instead of several.

What if something hurts before my first visit?

Tell us when you call. If you have a dental emergency, we do our best to see you the same day.

Ready to switch?

Waterford Dental Team is at 4025 Highland Road, serving Waterford, Pontiac, Clarkston, White Lake and the surrounding communities. Book online or call (248) 682-6010. For more details, see our new patient page and FAQs.

Quick answers

Do I have to tell my old dentist I'm leaving?

No. If you'd like your records or X-rays sent to us, just ask your old practice to forward them.

Is there a waiting period to see a new dentist with insurance?

Usually not for checkups and cleanings, but some plans have waiting periods for bigger treatment. Our team can help you check.

How soon can I get in?

Call us. We'll find the soonest time that works for you.